Monday, April 5, 2010

How to enbable SMTP Authentication on Konica Minolta Bizhubs

Many email servers will not allow anonymous or non-verified users to send email. They require the sender to be a verified, authorized user. Therefore these email servers need the user to enter a valid SMTP User Name and Password.


On both the Konica Minolta di2010-3510 and bizhub 200-350 series SMTP authorization is not a default choice to enter. However, you can change soft-switch 380 to allow SMTP Authentication.

For step by step how to turn this on both the bizhub 200-350 series AND di2010-3510 series:

At Copier -
Utility/Counter > Admin Management > Enter admin PW (12345678 - default for 200-350's, 00000000 default for 2010-3510's) > Enter > Admin. 2 > Software SW > Mode Selection > 380 > Hex Selection > enter 44 > Enter

Now you can go and set the SMTP authentication info

Network Settings > SMTP Settings > SMTP Server Address > Enter appropriate SMTP IP Address > Port > (Default is 25 - for most applications leave at 25) > Email Address Enter appropriate Email Return Address > Enter > SMTP User Name > enter appropriate SMTP account User Name > SMTP Authentication Password > Enter appropriate SMTP account password > Enter
 
From http://www.copytechnet.com/forums/konica-minolta/7220-bizhub-250-a.html

5 comments:

  1. Last problem is where can one set the SSL on the SMTP settings?

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  2. I have set it to 44, but I got an EA3226 error when sending email. According to a KM representative, we should set it to 7F instead.
    The Hex code is actually a Binary switch to some settings, default Hex code for switch 380 is 3A(001110101). Below are extraction of contents from some C200 manual, Section 2-14, sent to me by the KM representative.

    Switch 380 consists of several settings:
    (Bit 0 is the right most digit; 1=Used, 0=Not used))
    Bit 7: Specify whether or not mail reception authentication (APOP authentication) is used.
    Bit 6: Specify whether or not mail transmission authentication (SMTP authentication) is used.
    Bit 5: Specify whether or not mail transmission authentication (CRAM-MD5 authentication) is used.
    Bit 4: Specify whether or not mail transmission authentication (LOGIN authentication) is used.
    Bit 3: Specify whether or not mail transmission authentication (PLAIN authentication) is used.
    Bit 2: Specify whether or not the SMTP authentication ID and password are shared with the POP3 user name and password.
    Bit 1: Specify whether or not the HTTP server protocol is used.
    Bit 0: Specify whether or not the SSL protocol is used.
    SMTP authentication is enabled when the following conditions are met.
    - Bit 6 of mode 380 is set to "1".
    - When the SMTP authentication user name and password are shared with the POP3 user name and password, bit 2 of mode 380 is set to "0".
    - When the SMTP authentication user name and password are not shared with the POP3 user name and password, bit 2 of mode 380 is set to "1", and settings for "SMTP Authentication User Name" and "SMTP Authentication Password" in the Network Settings screen are specified.
    - Bit 5, 4, 3 of mode 380 is set to "1"

    Changing to 7F worked like a charm for me.

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  3. I own a KM C350 and cannot find this admin.2 menu anywhere, I too need to set up Gmail.

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  4. I own a KM C350 and cannot find this admin.2 menu anywhere, I too need to set up Gmail.

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  5. hi regarding the c200 i found that using Hex 7e in mode 380 resolves scan to email issues.
    a) you dont get kicked out of the web browser like with "44"
    b) it enables smtp auth as well
    c) it solved my "ea3226" problem

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