Monday, April 5, 2010

How to enbable SMTP Authentication on Konica Minolta Bizhubs

Many email servers will not allow anonymous or non-verified users to send email. They require the sender to be a verified, authorized user. Therefore these email servers need the user to enter a valid SMTP User Name and Password.


On both the Konica Minolta di2010-3510 and bizhub 200-350 series SMTP authorization is not a default choice to enter. However, you can change soft-switch 380 to allow SMTP Authentication.

For step by step how to turn this on both the bizhub 200-350 series AND di2010-3510 series:

At Copier -
Utility/Counter > Admin Management > Enter admin PW (12345678 - default for 200-350's, 00000000 default for 2010-3510's) > Enter > Admin. 2 > Software SW > Mode Selection > 380 > Hex Selection > enter 44 > Enter

Now you can go and set the SMTP authentication info

Network Settings > SMTP Settings > SMTP Server Address > Enter appropriate SMTP IP Address > Port > (Default is 25 - for most applications leave at 25) > Email Address Enter appropriate Email Return Address > Enter > SMTP User Name > enter appropriate SMTP account User Name > SMTP Authentication Password > Enter appropriate SMTP account password > Enter
 
From http://www.copytechnet.com/forums/konica-minolta/7220-bizhub-250-a.html

2 comments:

  1. Last problem is where can one set the SSL on the SMTP settings?

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  2. I have set it to 44, but I got an EA3226 error when sending email. According to a KM representative, we should set it to 7F instead.
    The Hex code is actually a Binary switch to some settings, default Hex code for switch 380 is 3A(001110101). Below are extraction of contents from some C200 manual, Section 2-14, sent to me by the KM representative.

    Switch 380 consists of several settings:
    (Bit 0 is the right most digit; 1=Used, 0=Not used))
    Bit 7: Specify whether or not mail reception authentication (APOP authentication) is used.
    Bit 6: Specify whether or not mail transmission authentication (SMTP authentication) is used.
    Bit 5: Specify whether or not mail transmission authentication (CRAM-MD5 authentication) is used.
    Bit 4: Specify whether or not mail transmission authentication (LOGIN authentication) is used.
    Bit 3: Specify whether or not mail transmission authentication (PLAIN authentication) is used.
    Bit 2: Specify whether or not the SMTP authentication ID and password are shared with the POP3 user name and password.
    Bit 1: Specify whether or not the HTTP server protocol is used.
    Bit 0: Specify whether or not the SSL protocol is used.
    SMTP authentication is enabled when the following conditions are met.
    - Bit 6 of mode 380 is set to "1".
    - When the SMTP authentication user name and password are shared with the POP3 user name and password, bit 2 of mode 380 is set to "0".
    - When the SMTP authentication user name and password are not shared with the POP3 user name and password, bit 2 of mode 380 is set to "1", and settings for "SMTP Authentication User Name" and "SMTP Authentication Password" in the Network Settings screen are specified.
    - Bit 5, 4, 3 of mode 380 is set to "1"

    Changing to 7F worked like a charm for me.

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